Hanoi Starlight Boutique Hotel

Very central location close to old town Hanoi and easy walking distance to all the attractions- Train street and the old town and lake. Communication with the management was excellent- Ms Diep contacted me directly via WhatsApp prior to arrival to let us know if we needed any assistance we could contact her directly. We booked an airport transfer for our early morning arrival into Hanoi (at 1am) and the driver then also messaged me with his exact location was waiting when we came through arrivals. No payment needed immediately, we paid for the taxi room and other services (laundry) the night before checking out- credit card accepted (3% cc charge is standard in Vietnam) the room itself was spacious and clean (we booked a bigger room with balcony) with good air conditioning and WiFi. Huge bed, good shower with very hot water. We didn’t get the room cleaned every day as we didn’t feel it was necessary but when we did the room was cleaned well and bedding and towels changed. Staff were excellent throughout especially the young ladies on reception. Staff- 10/10.

The location is amazing, there are so many restaurants and cafes in walking distance. The train street is 10 minutes away from the hotel. The staff were very kind and helpful, especially Ms. Kim. We ended up extending our stay for one more night and Kim arranged everything even though the hotel was fully booked. She also arranged our bus tickets to Sa Pa and made sure everything went smoothly. She gave amazing recommendations about nearby restaurants and places to visit. We enjoyed our stay a lot, big thanks to Ms. Kim.

Thank you so much to all staff at Starlight who helped me enjoy my short time thoroughly in the old quarter. Especially Diep & Bich who took great care of me and made me feel very safe and welcomed. I received 5 star service. My room was very clean and functional. I recommend room 601 with the balcony! A special thing to wake up and enjoy coffee and yoga on the rooftop before another day of walking. I will return and visit this hotel again.

It was in the old quarter, so super accessible to everything, many local food spots and was walking distance to most things on my list. The room was nice and peaceful, the staff are lovely and super helpful! Would definitely stay here again! Very happy!

Neat, good-sized room with a balcony where you could sit comfortably with provided chairs and table. Bathroom was tidy and clean. Great location in Old Town Hanoi. Staff was always courteous and helpful. Housekeeping did a great job keeping the room spotless.